Ongoing support

The low stress, low risk answer to all your creative needs

Get an experienced team of creatives on call, without the cost, risk or hassle of hiring in-house.

No need to spend your time briefing us on every project, no need to keep us busy during the quiet weeks, scale up or down based on your needs. Best of all? We manage ourselves. Just point us at a goal and expect results.

Get an experienced team of creatives on call, without the cost, risk or hassle of hiring in-house.

Ongoing Support Services

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Graphic design & illustration

Your brand never stands still, and neither should your design. As part of our ongoing support, we're on hand to produce whatever creative assets you need such as layouts, illustrations, infographics, presentations, and more. Having a dedicated graphic design agency relationship means faster turnaround, consistent quality, and a team that already knows your brand inside out. No briefing from scratch every time.

Merchandise & apparel

New season, new team members, new campaign: whatever the occasion, we keep your branded merchandise and apparel fresh and on-brand. We handle the design and artwork so you can focus on the fun part: getting it out into the world. Consistent, quality merch that people actually want to use.

Photography & videography

Whether you're reprinting the brochure, refreshing packaging artwork, or rolling out seasonal print collateral, we're here to make sure everything stays on-brand and print-ready. Ongoing support means you've got a team that already knows your brand inside out, so every new print job picks up right where the last one left off.

Print & packaging

Editorial design

From reports and newsletters to magazines and lookbooks, editorial design is where brand and content come together. We help businesses maintain a polished, professional standard across all long-form print and digital publications on an ongoing basis, ensuring every piece of editorial output reflects the quality of your brand.

Signage & way finding

Businesses grow, move, and evolve and your physical presence needs to keep up. From updating existing signage design to rolling out new installations across multiple sites, we manage the ongoing design and artwork requirements so your spaces always reflect where your brand is at right now.

Advertising & campaign design

Running meta ads, Google Ads, or out-of-home campaigns? We produce the creative to go with it. Ongoing campaign design means your advertising stays visually sharp and on-message. Whether it's a single asset or a full suite across digital advertising and print channels. Paired with a solid digital marketing strategy, great creative is what makes campaigns convert.

Motion graphics & animation

Motion graphics and animation bring your brand to life in ways that stop people mid-scroll. From animated social posts to explainer videos and branded intros, we handle the creative so your feeds stay dynamic.

Socail media content

Consistency is what builds audiences. As part of our ongoing support, we design a steady flow of social content including templates, campaign graphics, story assets, and more so your channels always look cohesive and considered. Combined with a clear marketing strategy, great content design is what turns followers into customers.

Creative support & beyond

Got something that doesn't fit neatly into a category? Good, that's where we thrive. We work as a genuine extension of your team, picking up whatever creative needs come your way. From last-minute requests to long-term projects, if it needs a creative hand, we've got you covered.

Ongoing support examples

Our process

Discovery

We start by learning as much as humanly possible.

Tell us about your goals, your challenges, and your competitors. We’ll figure out how we can help you take your business to the next level. If you aren’t exactly sure what you’re looking for, don’t worry: we’ll guide you through the process and provide expert recommendations.

Strategise & Plan

The “measure twice, cut once” stage of the process.

We will get crystal clear on the way forward with a strategic plan made to measure. Our goal is to help you define who you are, who you aren’t, and what success looks like, so the foundations are strong when we get to designing. We’ll etch out more detailed timelines and key milestones so you know exactly what we’re working on, when.

We’ll also begin to clarify your concepts (and just between us, this is our favourite part). We present our initial concepts early in the project to make sure we’re headed in the right direction.

Design & Develop

We bring a little magic to the equation.

Once a clear strategy is in place, we can unleash all our creative energy. Here is where we design, ideate and build until we have something that makes your brand sing. You will be kept in the loop as much, or as little, as you are comfortable with as we iterate through the creative process and develop your final product.

Delivery

This is the best part - where your story comes to life.

We’ll present your final designs, answer any questions, and give you all the tips, tools and support to successfully launch your new brand or website and maximise your outcome. Then it’s time to revisit your original goals, take a step back, and watch those results roll in.

Ongoing Support

Our relationship doesn’t have to end when your project does.

We’ll get to know each other well while we’re working together, and we always like hearing how things are going. By now, we’ll know your business inside and out, so it’s easy to apply that foundational knowledge to any future projects. Our team will be available to help with any maintenance, support or additional projects you have in the pipeline.

Branding & Design in action

FAQ goes here if needed

Simplicity helps people take in knowledge, it makes things memorable, and it brings everyone along for the ride. In all contexts, if a message matters, we make it simple.

FAQ goes here if needed

Simplicity helps people take in knowledge, it makes things memorable, and it brings everyone along for the ride. In all contexts, if a message matters, we make it simple.

FAQ goes here if needed

Simplicity helps people take in knowledge, it makes things memorable, and it brings everyone along for the ride. In all contexts, if a message matters, we make it simple.

“Their services offer exceptional value for money, a crucial aspect for a new business owner. "

With their expertise, they crafted a polished and professional website and brand. You can tell they put a lot of love and heart into their work. Their dedication and hard work shows. I would absolutely recommend Kowhai Creative to anyone.

Lucy Lee

Founder, Picked by Harper Lee

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Ongoing support

The low stress, low risk answer to all your creative needs

Ongoing Support Services

Ongoing support examples

Our process

Branding & Design in action

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